Property New South Wales

Hunter Water’s team wins challenge, Newcastle Airport Number 1

NSW November 6, 2019

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November is set to be another busy month with a lot of advocacy work aimed at improving outcomes for good growth and I encourage you to reach out to me if there are policy matters that you would like to discuss or share your experiences on.

On top of this we will host a number of great events for our members prior to the end of the year. 

On the 15th of November we will hear from our panel on the region’s residential market and talk about the future outlook for supply and demand across this sector, as well as identifying the current challenges to growth in residential development.

Building reform and biodiversity are hot topics for our region and can have significant impacts on development and costs. Join us on November 29 for a member briefing where we will hear from the Property Council’s National Policy Manager for Sustainability and Regulatory Affairs as she walks us through the reforms as they stand, along with the work the Property Council is doing with Government to ensure sensible and balanced measures.

We will also host Deputy Leader of the Opposition and Shadow Minister for Building Reform and Property, Yasmin Catley at a special boardroom lunch early next month, finishing off the year of events in the Hunter at our December business lunch with keynote speaker the Hon. Rob Stokes, Minister for Planning and Public Spaces.

You can head to our website to learn more about these events and book in.

Thanks,

Anita

Hunter Water's Team mareiwa wins global winnovators challenge

 L to R:  Abigail Morrow, Julia Irwin, Shayne Humphreys, Jane Blakeney, Lauren Randall (Team Leader), John Stanmore, Matthew Heys, Tom Hartigan, Sarah Gray and Stephanie Hayes.

A team of passionate water professionals from Hunter Water has been recognised on the world stage, taking out the Global Winnovators Award to help some of the poorest communities with access to clean water and basic sanitation.

Organised by international development charity WaterAid, the Winnovators challenge saw 32 teams from around the world participate. Hunter Water registered three teams, who worked to solve real water challenges in Colombia, Eswatini and India. 

Together Hunter Water’s teams raised almost $44,000 for the charity, with Team Mareiwa taking out both the Asia Pacific and Global awards.

“Congratulations to Team Mareiwa on this outstanding achievement, and to all of our staff involved for their hard work and commitment over the last few months,” said Hunter Water’s Acting CEO Graham Wood.

“Hunter Water is really proud to be home to so many talented and dedicated professionals, who are passionate about making a difference to the lives of others."

Team Mareiwa’s Lauren Randall said their challenge involved coming up with solutions for Colombia’s La Guajira region.

“Winnovators has been an opportunity for us to make a real and lasting difference to the lives of the Indigenous Wayuu people of La Guajira, Colombia, where 84 per cent of the Indigenous Wayuu population doesn’t have access to clean water close to home.

“We are thrilled to have won both the Asia Pacific and Global challenges, and we hope that our work can help change the lives of these communities,” said Ms Randall.

Newcastle Airport Number 1

Residents of the Hunter, Central Coast and Northern NSW are the big winners as Newcastle Airport has cemented its position as one of Australia’s leading Airports, ranking first across 10 categories in the Australia and New Zealand Airport Service Quality Survey (ASQ) for the quarter ending June 2019.  Newcastle Airport photo (002)1

ASQ is the world’s leading airport customer service and benchmarking program, monitoring thousands of passenger opinions at departure gates around the world. Conducted year-round, the survey is based on a standard questionnaire that covers 31 key service items.

Speaking about the results, Newcastle Airport CEO Dr Peter Cock thanked passengers for rating the service at Newcastle Airport as amongst the best in Australia: “We’re passionate about providing the best experience for all who travel through our Airport, and we thank our passengers for recognising the efforts of the entire Newcastle Airport family in striving to deliver this.

“Outstanding customer service is every team member’s responsibility, and it’s important to recognise the wide-ranging contributions of the many people and businesses within our Airport team who positively impact passengers each day. This includes those who greet passengers when they arrive, the check-in staff, security screeners, retail staff and airline teams working on the ground. It really is a team effort. 

“Our purpose is to be the airport the region deserves, which to us means ensuring the people of the Hunter, Central Coast and Northern NSW Regions have access to quality air travel at their doorstep. The support of our community inspires us to deliver an even higher level across a range of categories, including access, security, wayfinding, facilities and environment. 

“We’re passionate about driving outcomes for the benefit of the whole Hunter Region and Northern NSW, and with more passengers than ever choosing to fly via Newcastle Airport, we will continue delivering quality service to connect our region both nationally and internationally,” Dr Cock said.

 

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